Cancel an appointment

Cancellation and No Show Policy

Out of consideration for other patients awaiting consultations and to ensure optimal management of our schedule, we kindly ask you to adhere to our appointment cancellation policy. If you need to cancel or reschedule your appointment, we ask that you inform us at least 24 hours in advance, during business days.

To cancel or reschedule an appointment, please contact our clinic directly by phone at 514-375-2705 or by email at This will allow another patient to benefit from the time slot.

Cancellation and No-Show Fees:

In the event of a late cancellation (less than 24 hours before the appointment) or a no-show, fees will be applied as follows to compensate for the reserved time:

  • Family physician consultation: $225
  • Dermatologist consultation: $300
  • Nursing consultation: $50
  • Osteopathy session (60 minutes): $115 plus taxes

We thank you for your understanding and cooperation in allowing us to provide the best possible service to all our patients.